Frequently Asked Questions
Everything you need to know about your Daniel Jeweler experience.
What materials are used in Daniel Jeweler pieces?
We use high-quality materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and diamonds to ensure lasting brilliance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale.
Do you offer a warranty on your jewelry?
Yes, every purchase includes a one-year limited warranty that covers manufacturing defects. This does not cover normal wear and tear or accidental damage.
How should I care for my jewelry?
To maintain shine, avoid contact with harsh chemicals, perfumes, and water. Clean gently with a soft microfiber cloth and store in a dry, cool place.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.