Returns & Exchanges
At Daniel Jeweler, we want you to be completely satisfied with your purchase. If your piece isn't perfect, we offer a 30-day return policy for items in their original, unworn condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Secure Your Jewelry
Place the jewelry back in its original presentation box and include all authentication certificates or grading reports provided at purchase.
Ship the Package
Attach the prepaid insured shipping label to your package and drop it off at any authorized carrier location to ensure safe transit.
Quality Inspection & Refund
Once our gemologists verify the item's condition, we will process your full refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing